Following the cancellation of performances, we wish to inform spectators who have chosen to have their tickets reimbursed that their requests are currently being processed in chronological order. However, the volume of seats concerned and the complexity of certain orders may lead to longer processing time than usual. Nevertheless it remains possible to obtain an immediate reimbursement at our box offices, upon presentation of tickets and a bank card. The Paris Opera's Spectator Service is doing everything possible to manage this exceptional situation and thanks you for your comprehension.