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Cookie Policy

When visiting the website of the domain https://www.operadeparis.fr (the "website"), cookies are placed on your computer, tablet, or smartphone. This page allows you to better understand how cookies work and how to use the current tools to configure them.

The first time users visit the website, a banner appears describing the specific purposes for which cookies are used. Site users are informed that they can object to the use of cookies.

A cookie is a file containing a small amount of information that is downloaded and stored on your computer or mobile device (tablet or smartphone) when you visit a website. They allow the device to be recognized and store certain information about your preferences or past actions.

Some cookies are essential for using the website, while others help optimize and personalize the displayed content.

However, the obtained data is limited to the city where the IP address of the connection is located, the frequency and repetition of visits, the duration of the visit, the browser, the operator, or the type of device used to access the site. Data such as the user's name, surname, or postal address are never collected.

The Paris Opera uses several types of cookies on its website, divided into main categories.

1. Mandatory and necessary cookies:

These cookies are essential for the proper functioning of the site and cannot be disabled in our systems. They allow users to access key features of the website, such as accessing secure areas, viewing videos, remembering preferences to customize the user interface (e.g., language choice), or maintaining an active session. These cookies do not collect information that can identify you. All information collected by these cookies is anonymous.

Accepting these cookies is necessary for using the website; if users reject them, the Paris Opera will not be able to ensure normal browsing of the website.

1.1. Mandatory and necessary cookies used by the Paris Opera

Here is a summary table of the different cookies used on the Paris Opera website, their provider, their purpose, and the associated retention period for each.

Cookie / Provider	Essential Cookies	Service Cookies	Purpose	Retention period
CloudFlare	Yes	Yes	Content delivery network	Session
CloudFront	Yes	Yes	Content delivery network	Session
Imgix	Yes	Yes	Optimizes and delivers images and videos for faster pages and better visual quality	Session
Cloudinary	Yes	Yes	Cloudinary is a cloud-based service that provides end-to-end solutions for image and video management	Session

2. Functional cookies:

These cookies allow the Paris Opera to enhance the user experience by remembering certain preferences (e.g., closing a pop-up or the chosen language). They enable smooth and customized navigation. They do not collect information that would identify users personally.

2.1. Functional and necessary cookies used by the Paris Opera

Here is a summary table of the different cookies used on the Paris Opera website, their provider, their purpose, and the associated retention period for each.

Cookie Name	Provider	Essential Cookies	Service Cookies	Purpose	Retention Period
__cq_dnt	Salesforce Commerce Cloud	No	Yes	Analytical cookie used to track anonymous or identified users in order to measure and improve performance, and to personalize website content	Session
__cq_seg	Salesforce Commerce Cloud	No	Yes	Contains inferred shopping propensity attributes and other segment attributes used in predictive sorting	1 month
__cq_uuid	Salesforce Commerce Cloud	No	Yes	Used to collect and analyze information about shopper activities on the merchant's own website	13 months
dw_dnt	Salesforce Commerce Cloud	No	Yes	Controls client-side JavaScript for Commerce Cloud tracking functions	Session
popin-newsletter_close		No	Yes	Pop-in management	Session

3. Analytical Cookies

These cookies allow the Paris Opera to recognize and count the number of users and to understand how they navigate through the website. This helps improve the site's functionality—for example, by ensuring that users can easily find what they are looking for. These cookies do not collect information that can personally identify users. All information collected is anonymous and used solely to improve the website’s performance.

3.1. Analytical Cookies Used by the Paris Opera

Provider	Essential Cookies	Service Cookies	Purpose	Retention Period
Piano Analytics	No	Yes	Audience tracking and measurement	13 months
Google Analytics	No	Yes	Audience tracking and measurement	13 months
Axeptio	No	Yes	Consent management	13 months
Clarity	No	Yes	User behavior analysis tool	13 months
Imagino	No	Yes	Customer Data Platform	13 months

4. Advertising Cookies

These cookies are used to display ads tailored to users' interests on the Paris Opera website and other websites. They also help limit how many times a specific ad is shown and evaluate the effectiveness of advertising campaigns. Refusing these cookies will not stop ads from being displayed, but they will be less relevant to your interests.

Advertising cookies are used to provide personalized ads and measure the performance of ad campaigns.

Provider	Essential Cookies	Service Cookies	Purpose	Retention Period
Facebook	No	Yes	Targeted advertising and effectiveness measurement	3 months
Kameleoon	No	Yes	User behavior testing	12 months
Batch	No	Yes	User notifications	13 months
DoubleClick	No	Yes	Data analysis and ad delivery via Google tools	13 months
Xandr	No	Yes	Consumer-focused digital advertising	13 months
Appnexus	No	Yes	Consumer-focused digital advertising	13 months
Google Adsense	No	Yes	Advertising conversion tracking	3 months
Youtube	No	Yes	User interaction tracking	Session
Tiktok	No	Yes	Advertising conversion tracking	3 months
Google Ads Optimization	No	Yes	Advertising and user experience optimization	6 months

Users can manage cookies via the consent banner upon their first visit or through their browser settings. Disabling cookies may affect some essential functionalities of the site, such as account login or saving items in the shopping cart.

On our cookie consent banner, you can accept or reject different types of cookies according to your preferences. This banner allows you to customize your browsing experience by choosing the cookie categories you wish to enable. You can adjust these settings at any time for full control over your browsing data.

Below is an example of the types of cookies that can be refused via the cookie banner when accessing the Paris Opera website.

Example: Cookie Preferences Options on the Paris Opera Website

1. Disabling and Configuring Cookies

If you choose to disable certain cookies via your browser settings, this may impact key features of the website such as saving your cart or accessing your account.

Cookies can also be disabled or configured through your internet browser settings. For example, partner tag and redirection cookies help identify users to offer them targeted advertising based on their interests across third-party websites, and to redirect them to third-party retailers selling the products they are searching for.

Access and recipients include: Criteo, Next Performance, Adverline, Facebook Exchange, Zanox, etc.

2. Deleting Cookies

Disabling a cookie or a cookie category does not automatically delete it from your browser. To delete cookies, you must take specific action within your browser settings.

3. Cookie Expiration

Cookies have a validity period of up to 13 months after being stored. After this period, they are automatically deactivated unless you delete them beforehand. If you accept cookies, they may remain stored on your device until deleted or expired.

This provides a clear summary of how cookies are managed, including third-party services and advertising redirection.

Cookie retention varies depending on their purpose, ranging from session duration to a maximum of 13 months for marketing cookies. After expiration, cookies are automatically deleted.

Modification of the cookie policy
The Paris Opera reserves the right to modify this cookie policy to reflect changes in legislation or its practices. We recommend checking this page regularly to stay informed about updates.

Contact
If you have any questions regarding the use of cookies, you can contact us at: celiacampana@aesatis.com