Consult the list of your tickets available for resale in your personal space and select the tickets you wish to resell. You can then define the resale price per ticket, which cannot exceed the initial face value. A confirmation email will be sent to you as soon as your tickets are actually available on the Ticket Exchange Platform.
You may cancel your tickets resale at any time via your personal space, under "My tickets".
When your tickets are resold, the Paris Opera processes the entire transaction, including the delivery of your tickets to the new buyer. Therefore you will be charged a fee of 2.5% of the resale price.
Once your tickets have been sold, the proceeds of the sale will be credited to your credit card if you made your purchase online. In all other cases, the total amount corresponding to the tickets sold will be paid into your credit balance, available in your personal space on operadeparis.fr, under the section "My available credit".
Only tickets for performances may be sold on the Ticket Exchange Platform, except for: tickets for which proof of entitlement is required (under-28s, reduced mobility, under-40s, etc.); tickets purchased for members of a group (works councils, associations, groups of friends, school groups) and customers of the Paris Opera's commercial partners (ticketing agencies, distributors, TOs).
For a fee of €10 per ticket, you can exchange tickets for the same performance but on another date (subject to availability) up to 48 hours before the performance date (5 working days for groups).
For the ongoing season subscribers, the exchange is free of charge, for another date of the same performance1 or for another performance of the season2.
1) Up to 48 working hours before the performance date and subject to availability.
2) Up to one month before the date of the exchanged performance and subject to availability. A €10 fee per ticket will be charged if exchanged between one month and 48 hours before the date of the show.
The Opera offers you the possibility of taking out cancellation insurance on your tickets for shows and visits. In the event of unforeseen circumstances, the insurer can reimburse your tickets in full (100% with proof or 80% without proof) in the event of cancellation.