You must first have Acrobat Reader installed. You can print your tickets from your personal account on operadeparis.fr by clicking “Log in” and then going to the “My Orders” section.

If you are still unable to print them, please send an email to resa.internet@operadeparis.fr.

If you have chosen the "contrôle" collection method, we invite you to collect your tickets from the general information desk of the Opéra Garnier located on the right as you enter and from counter n°2 at the Opéra Bastille, using your order number and as of 45 minutes before the beginning of the performance.

If your performance is scheduled in another theatre, we invite you to collect your tickets as of 45 minutes before the start of the performance.

If you have chosen to have your tickets sent by post, they will be dispatched within 3 working days of your order (excluding subscriptions). If you have not received your tickets three days before the performance, please send an email to resa.internet@operadeparis.fr.

No. However, tickets are not nominative. 

No. Only programme vouchers need to be printed. If you have chosen to download your tickets onto your Smartphone, you do not need to print them. Simply present your e-ticket for inspection at the entrance to the theatre.

If your tickets are to be collected from the information desk, they are only available on the day of the performance, as of 45 minutes before the start of the performance: at counter n°2 at the Opéra Bastille or at the general information desk in the Palais Garnier (located in the theatres' foyers).

Even-numbered seats are located stage-left (2, 4, 6, 8... i.e. on the right when looking at the stage) and odd-numbered seats stage-right (1, 3, 5, 7...). Thus seats 2, 4, 6, 8... follow each other in the same row. At the Opéra Bastille, they meet in the centre at seats 1 and 2.

At the Opéra Bastille, the dancers' feet are only visible from the 5^th row of the Parterre.

All young people under 28, spectators over 65 and jobseekers (documentary proof required) benefit from a preferential rate on last-minute tickets still available at the Palais Garnier and Opéra Bastille box offices, at the latest 30 minutes before curtain up.

For young people under 28, jobseekers and non-taxable spectators over 65:
- €35 for an opera ticket.
- €25 for ballet and concert/recital tickets.
- €10 for a Sunday chamber music concert.

For spectators over 65 years of age:
- €70 for an opera ticket.
- €40 for ballet and concert/recital tickets.

- €15 for a Sunday chamber music concert.

Excluding young audience pre-openings and special evenings.
Pass' Jeunes holders have priority purchase for these tickets as do spectators who enjoy no discount.

6^th category seats at the Palais Garnier (€10 seats with highly limited visibility) are sold on the day of the performance, only at the Palais Garnier box office, with a limit of 2 seats per person.

9^th category seats at the Opéra Bastille and 5^th category seats at the Palais Garnier (reduced visibility) are generally sold at the Opéra Bastille and Palais Garnier box offices, according to the booking opening calendar.

The credit balance is a special reserve account in your personal space, into which the Paris Opera may deposit an amount owed to you (sale of a ticket on the Exchange, cancellation of a performance...). This balance can be used for any online purchase or transferred to your bank account by entering your bank details (BIC and IBAN) in your personal space.

Your personal space is accessible from our website operadeparis.fr using your usual login and password.
It will allow you, among other things, to consult your personal offers, to book your performance tickets and to download or print your tickets.

We suggest that you use the Mozilla Firefox or Chrome browsers for optimal use of our website. If you have lost or forgotten your password, please click on forgotten password on the login page. You can contact the Spectator Service in case of problems: resa.internet@operadeparis.fr.

Do not hesitate to update the application on your smartphone or to delete the browsing history on your computer if you encounter difficulties.

If you have a paperless voucher, you must download it before you can use it. The voucher code is printed on the ticket.
You can book at the box office, by telephone on 08 92 89 90 90 (€0.35 incl. tax/min. from a landline, Monday to Saturday from 9am to 7pm, except public holidays) or on the internet by quoting your gift voucher code at the "Summary" stage of your order.
Vouchers cannot be returned or exchanged and cannot be extended.

The list of events covered by the cancellation insurance is set out in Article 5 of the General Terms and Conditions of Sale.

Covered events include, among others: serious accidents or illnesses, the death of a close relative, the birth of a child or grandchild, public transport strikes, and vehicle immobilization.

Please note that booking errors or reservation changes are not covered by the cancellation insurance.

Subscribers can exchange tickets free of charge for another date of the same production up to 48 working hours before the date of the performance or for another production up to one month before the date of the performance being exchanged, subject to availability (a fee of €10 per seat is charged for exchanges made between one month and 48 hours before the date of the performance).

For a fee of €10 per seat, you can exchange tickets for another date of the same production (subject to availability) up to 48 hours before the performance date (5 working days for groups). Details on 08 92 89 90 90 (€0.35 incl. tax/min. from a fixed line, excluding operator charges) or on + 33 1 71 25 24 23 from abroad, Monday to Saturday from 9am to 7pm.

At the time of the sale, the Paris Opera handles the entire transaction, including issuing the tickets to the new purchaser.

A fee of 2.5% of the ticket sale price is therefore deducted.

You can contact the Spectator Service by email: resa.internet@operadeparis.fr.

The sales price of the ticket is freely determined by the seller and must not exceed the initial value. A purchase and sale fee is applied, which means that a ticket cannot be bought at no cost.

The sale of tickets can be cancelled at any time (if the purchase has not been made in the meantime) in your personal space, under "My tickets".

At the time of purchase, the Paris Opera handles the entire transaction, including the transfer of tickets to the new buyer. A fee of 7.5% of the initial ticket price is then retained for the buyer.

The official Paris Opera Ticket Exchange is a service that allows you to sell certain tickets to other spectators in complete confidence and security.
Tickets purchased on the Ticket Exchange cannot be re-sold afterwards.

The proceeds of the sale will be credited to the credit card used for the online purchase. In all other cases (payment at box offices, by cheque, etc.), the sale proceeds are paid into the seller's credit balance, which is available in the seller's personal space on operadeparis.fr, under the heading "My available credit". This balance can be used for any online purchase or credited to the seller's bank account by entering the bank details (BIC and IBAN) in the personal area.

Gift vouchers, programme vouchers, performance gift packs, Pass' Jeunes, Pass' Académie, Pass' Duo, Pass' Famille and all tickets requiring proof of age (young people under-28 rate, disabled person's rate, under-40s' rate, etc.) cannot be put on sale on the official ticket exchange.
Tickets purchased on the Ticket Exchange cannot be re-sold.

No. Members of a group (CSE, association, group of friends, school groups) must contact the holder of the initial order (the group representative) if they wish to put their ticket(s) on sale. Only the person who placed the order will be credited with the sale.

No. Customers of the Paris Opera's commercial partners (ticketing agencies, distributors, TOs) cannot re-sell their tickets on the Exchange.

Yes, however, the subscriber who paid for the tickets resold will be credited with the amount of the sale.

Tickets can be collected from your personal space on operadeparis.fr, under the heading "My tickets". They are available in a format suitable for printing on paper and in a version designed for your mobile phone screen.

To consult the available tickets, go to the Ticket Exchange accessible here.
If you wish to resell your ticket, you must use your usual login and password and then go to the ticket list, also accessible here.

Subscribers have priority booking and can subscribe as soon as the season is launched on operadeparis.fr, by mail or at the box office by appointment.

As a subscriber, you can exchange your tickets free of charge for another date of the same production up to 48 working hours before the date of the performance or for another production up to one month before the date of the exchanged performance and according to availability (a fee of €10 per seat is charged for exchanges made between one month and 48 hours before the date of performance).

As a subscriber, you can book for all the season's productions regardless of the booking calendar (subscriber bypass).

You are considered a group if you purchase a minimum of 10 seats per performance.

The Paris Opera provides access to its two theatres for those with reduced mobility and for blind and visually impaired persons: Find out more.
You can contact the Spectator Service on 01 40 01 18 50 from Monday to Friday from 10am to 1pm and from 2pm to 5pm, or by email at accessibilite@operadeparis.fr.

The Pass' Jeunes: sold in limited quantities at the beginning of the season for €20 and specially designed for the under-28s, it allows them, among other advantages, to benefit from preferential rates on a selection of performances at the Paris Opera and the Comédie-Française.

Young people's subscriptions: reserved for the under-28s, these attractive packages combine performances in 4th category seats at the Palais Garnier and 8th category seats at the Opéra Bastille.

Last minute rates: All young people under 28 years of age benefit from a preferential rate on last minute tickets still available at the Paris Opera box office, at the latest 30 minutes before the curtain rises (€35 for operas, €25 for ballets and recitals, €10 for Sunday chamber music concerts). Holders of the Pass' Jeunes have priority purchase for these tickets.

Young Audience Pre-Openings: young people under 28 have the opportunity to attend pre-opening performances of a selection of new productions and creations at the preferential rate of €10.

Culture Pass: Culture Pass holders benefit from offers throughout the season via the dedicated application.

Children may attend performances in the main auditoriums (Bastille and Garnier) from the age of 5. 

You must book a ticket for the performance: there are preferential rates for under-28s only on last minute tickets still available at the Paris Opera box office, at the latest 30 minutes before the curtain rises.

As some performances are not suitable for young children, we advise you to check the content and duration of the performance before booking. Our advisors are at your disposal to provide further information.

The "Young Audience" season at the Bastille Amphitheatre presents about sixty performances per year at a price of €16 for adults and €5 for children under 13. We invite you to consult the programme here.

Check the time and place of your performance.

Palais Garnier: Place de l'Opéra, 75009 Paris
Metro: Opéra (lines 3, 7 and 8), Chaussée d'Antin (lines 7 and 9) Madeleine (lines 8 and 14), Auber (RER A)

Bus: 20, 21, 22, 27, 29, 42, 52, 66, 68, 81, 95

Parking: Q-Park Edouard VII - Rue Bruno Coquatrix, 75009 Paris (opposite 23 Rue de Caumartin)
or Q-Park Meyerbeer - 4 rue de la Chaussée d'Antin, 75009 Paris

Reserve your space in this car park

Opéra Bastille: Place de la Bastille, 75012 Paris
Metro: Bastille lines 1, 5 and 8, RER Gare de Lyon
Bus: 20, 29, 65, 69, 76, 86, 87, 91
Parking: Parking Indigo Opéra Bastille - 1 avenue Daumesnil, 75012 Paris

Book your space in this car park

Check the venue (Palais Garnier, Opéra Bastille or partner theatre) and the performance time. It is recommended that you arrive 45 minutes before the start of the performance, as bag checks and health pass checks can increase the time taken to enter the auditorium. Certain performances are preceded by mini-concerts or lectures: please refer to the page presenting the performance (internet, brochure).

The auditorium doors are closed as soon as the curtain rises. The theatre doors close 15 minutes after the start of the performance and reopen at the interval if the performance includes one.
If you arrive within 15 minutes of the start of the performance, you will not be allowed to enter the auditorium and will be directed to the TV areas where you can watch the first part of the performance. You will be able to go to your seats during the interval if the performance includes one.

There is no specific dress code; however, appropriate attire is required. For gala evenings, evening wear is recommended.

You can leave your belongings in the cloakrooms located on various levels of both theatres (free of charge) during the performances. The cloakrooms are closed during visiting hours. Travel bags, suitcases, pushchairs, kick scooters and skateboards are not allowed on the premises.

At the Palais Garnier and the Opéra Bastille, bars offering drinks and light meals are available in the public areas three quarters of an hour before each performance and during the intervals. To avoid queuing during the interval, you can order directly from the bars as soon as you arrive in the theatre.
At the Palais Garnier, the CoCo restaurant is open during the day and in the evening with an à la carte menu, at lunchtime (12pm-3pm), dinner (7pm-11pm) and brunch at the weekend. Entrance on Place Jacques Rouché, on the right-hand side when looking at the façade). Reservations recommended on 01 42 68 86 80 or by e-mail: contact@coco-paris.com

It is forbidden to consume food and/or drink in the auditorium.

You can purchase your programme voucher at the same time as your tickets on the Opera's website or at our theatre box offices. You can redeem your voucher with the programme vendors on the day of the performance or as of the first performance of the production concerned.
You can also buy the programme on the spot when you come to the performance.

Do not hesitate to contact our advisors by phone at 08 92 89 90 90 (0,35 € TTC/min from a landline excluding possible operator charges) or + 33 1 71 25 24 23 from abroad from Monday to Saturday from 9am to 7pm, except public holidays, or by email at resa.internet@operadeparis.fr.

For lost and found items at the Opéra Bastille, contact 01 40 01 17 17 from Monday to Friday from 9am to 6pm.

For Palais Garnier lost property, contact 01 40 01 80 80 from Monday to Friday from 9am to 6pm.

It is forbidden to photograph, film or record all or part of the performance.

Only visitors with disabilities (upon presentation of a supporting document) and their companions, pregnant women, and holders of a BnF Library Pass are granted priority entry.

No, any exit is considered final.

Your ticket is valid for the date and time slot you selected. Entry must take place within 30 minutes of the time indicated on your ticket. No exchanges or refunds are possible.

Opéra Bastille: You can consult the conditions for visits here.
Palais Garnier: You can book at the ticket office, at the automatic terminals or online.

The entrance ticket includes access to the public areas including the Opera's Library-Museum, the Rotonde des Abonnés and the Bassin de la Pythie, the Grand Escalier, the Grand Foyer and the Avant Foyer, the Salons de la lune et du soleil, the Rotonde du Glacier and its tapestries.
Access to the auditorium may be restricted or impossible for technical and/or artistic reasons.
Do not forget to consult the exceptional closing days.

Ticket sales are considered a leisure service. As such, they do not entitle the holder to a withdrawal period. Therefore, tickets are non-modifiable, non-exchangeable, and non-refundable. They are valid only for the selected date and time slot.

No. Entry (skip-the-line) is granted upon presentation of your BnF Library Pass.

There are no cloakrooms or lockers. For safety reasons, luggage and travel bags, personal transport devices (motorized or not, such as scooters, folding bikes, unicycles, etc.), glass bottles, locks, and any sharp or blunt objects are not allowed inside the buildings. Strollers are permitted.

The full list of prohibited items is available here.

Check the list of Parisian luggage storage facilities to leave your belongings.

Am I allowed to take photographs?

As the Palais Garnier is a visitor site, the use of public areas solely for photo shoots is prohibited. Only photos for private use are allowed.
It is forbidden to change clothes in the visit areas or restrooms, to use tripods or selfie sticks, and to obstruct the movement of other visitors.

Photographing or filming staff of the Opéra national de Paris and its service providers is not permitted.
For professional or commercial photo shoots or film recordings, please contact the Event and Public Space Rental Department:

By phone: (+33) 1 40 01 18 11

By email: evenementiel@operadeparis.fr

Revelacio is the multimedia tablet of the Palais Garnier. It is intended for individual use and offers a guided visit experience, enhanced with audiovisual content and augmented reality.

Individual visitors can reserve it when purchasing their visit ticket, later on operadeparis.fr, or on site at the dedicated ticket desk (subject to availability).

The visit usually lasts between 1 and 1.5 hours.

Admission to visit the Palais Garnier is free or discounted for certain categories of visitors.

See all conditions for free and reduced admission.

Any special rate is subject to presentation of a valid supporting document and/or proof of identity.

All visitors enter the Palais Garnier through the ticket office, located at the corner of Rue Auber and Rue Scribe (behind the Charles Garnier statue).

A wheelchair-accessible elevator then provides access to the visit areas. The space dedicated to temporary exhibitions and the shop are not accessible to visitors with reduced mobility. The exit for visitors with reduced mobility is via the ticket office entrance.

Multimedia tablets with audio description and French Sign Language are available.

Advance booking is mandatory and must be made at least 21 days before the desired visit date.

Each group must purchase a single flat-rate ticket. It is strictly forbidden to supplement a group flat-rate ticket with individual tickets.
Requests for self-guided group visits are made via a form to be completed.

Private backstage visits are also available (no minimum number required).

For information and reservations: 01 58 18 35 57 / entreprises@arop.operadeparis.fr

Yes. Nearly 200 performances take place each year at the Palais Garnier. Rehearsals can therefore lead to frequent and unpredictable closures of the auditorium. No ticket guarantees access.

This information is stated in our general terms of sale and on our website.

Auditorium closures do not entitle visitors to a refund or exchange.

To ensure a pleasant visit for all guests, team-building activities, birthdays, treasure hunts, and similar events are not permitted inside the Palais Garnier.

An audiophone is a listening device intended for group members, guided by an external lecturer or a teacher wishing to provide commentary to their students during the visit.

Audiophones consist of a microphone and headphones. They are mandatory for groups of 7 or more people and for school groups from sixth grade onward, to maintain a comfortable sound level for other visitors.

Groups may use their own equipment.

The Opera also offers an audiophone loan service (included in the group rate), available by reservation and subject to stock availability.

Are you an individual visitor?

Paid ticket: Your ticket is available as a QR code in the confirmation email sent after your online payment. You can also download it from your personal account on operadeparis.fr.

Free ticket: Your ticket must be collected from the box office on the day of your visit upon presentation of valid supporting documentation.

Are you part of a group?

Your tickets are available and can be downloaded from your group account on operadeparis.fr.

No. Visit tickets cannot be resold or purchased through the Ticket Exchange.

However, since tickets are non-named, they can be transferred. For free or reduced-rate tickets, the new holder must meet the same eligibility requirements and present supporting documentation.

It is strongly advised not to buy tickets through any other resale or exchange platform, except official partners of the Opera: GetYourGuide, Tiqets, Headout, GoCity, Paris Convention and Visitors Bureau – Paris Je t’aime, Civitatis, Come to Paris, Mon Petit Paris, My Travel Mate.

Purchasing from any other source exposes you to the risk of fraud and may result in being denied entry to the theater.

There are several reasons why your payment may not have been validated: a momentary interruption in the connection between the Opera's website and the credit card server, between the credit card server and your bank, an error in entering the number, expiry date or security code, a monthly limit being exceeded, etc. We cannot determine the exact cause of the non-validation of your payment.
When an order is not validated, the tickets are automatically put back on sale. We invite you to check beforehand in your personal space under the heading "My tickets" whether your order appears and, if necessary, to renew your reservation.

If you are not a season ticket holder, we advise you to book as soon as sales for your chosen production open at 12 noon on the Internet, by telephone or at the box offices of our theatres. When a performance is sold out, tickets may be put back on sale afterwards. For this reason, we invite you to create an alert and to log on regularly to operadeparis.fr.
You can also buy tickets on the Paris Opera's ticket exchange, accessible here

Seats can be purchased according to the booking schedule. On booking opening days, from 12 noon onwards, sales on operadeparis.fr and by telephone (on 08 92 89 90 90, €0.35 ttc/min from a fixed line excluding operator charges or +33 1 71 25 24 23 if you are calling from abroad) and at the Palais Garnier and Opéra Bastille box offices (regardless of the performance venue for which you wish to book).

The length of the performance and the number of intervals are indicated on the description of each production on operadeparis.fr.

The Palais Garnier and the Opéra Bastille are equipped with surtitles in French and English.
Surtitles are not visible from all seats (information at the time of purchase online or to be checked with the sales representative by telephone or at the box office).