Spectators information

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Message to spectators

Message to spectators of the performances of Das Rheingold at the Opéra Bastille

Due to the COVID-19 health crisis, the Paris Opera is unfortunately obliged to cancel all performances of Das Rheingold, scheduled from April 2 to 15.

Our teams, mobilized and teleworking, will reimburse your tickets directly to your bank account.

We shall make every effort to ensure that your dossier is processed as quickly as possible.

You need take no action upon receipt of this message: you will be receiving an email enabling you to follow your refund.

We thank you for your patience and understanding.

Special cases

  • AROP ticket-holders should contact AROP directly here
  • Spectators who have bought their tickets via an Agency (Ticketing agencies, Internet agencies, tour operator…) are reimbursed directly by the Agency.
  • Members of work’s committees, associations, groups, should contact their representative directly, who must contact the "Service Groupes" (on +33 1 40 01 80 54 from Monday to Friday from 10:00 am to 1:00 pm and from 2:00 pm to 5:00 pm or groupes@operadeparis.fr). No refund will be completed without ticket(s).
  • Spectators invited by a Paris Opera partner should contact the partner directly.

Further information is available on + 33 1 73 60 23 23, from Monday to Saturday from 9:00 am to 7:00 pm, or on operadeparis.fr.

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