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We deeply regret to inform you that the Palais Garnier and the Opéra Bastille are closed on 24 October 2026.
Due to demonstrations planned for this Saturday near the Palais Garnier and the Opéra Bastille, we are obliged to close the theatres as a precautionary measure to ensure the safety of our audiences and staff.
We sincerely apologise and are offering to refund your tickets:
For tickets paid entirely by bank card: an automatic refund will be issued within a maximum of 25 days directly to the bank account used for payment. You will receive an email notification once the operation has been completed; no action is required on your part.
For tickets purchased by any other means of payment (cheque, cash, gift voucher, exchange), the refund will be issued once:
The amount has been credited by the Opera to your account balance within 5 to 25 days. You will be notified of this step by email.
You have provided your bank details (IBAN and BIC) in the “My bank details” section of your Paris Opera account, or sent them by post to:
Opéra national de Paris, DESMA Régie d’Avances et de recettes
SC Visites 17/10, 120 rue de Lyon 75576 Paris Cedex 12
There will be no refunds of tickets at the box office.
Employees who have purchased their ticket(s) from their Social and Economic Committee should contact the CSE representatives directly.
Members of a group (associations, groups of friends, etc.) should contact the group manager directly.
CSE, association and group managers should send their bank details (IBAN and BIC code) to the Service Visites de l'Opéra, 8 rue Scribe, 75009 Paris (information: visitegarnier@operadeparis.fr);
Visitors who have bought their ticket(s) on a platform (Get Your Guide, Tiqets, Headout...) will be reimbursed directly by the distributor.
Visitors who have purchased guided tour tickets from Manatour will be reimbursed directly by the distributor (information on +33 534 394 200, reservation@manatour.fr).
By phone at +33 1 71 60 23 23, Monday through Saturday from 9 am to 7 pm (except public holidays)
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