Due to a national strike involving some staff at the Paris Opera, the performance of the opera Madama Butterfly scheduled on 1st October 2024 at 7:30 pm at the Opéra Bastille is unfortunately cancelled.
We wish to apologize and to propose a refund:
purchases paid with a credit card (online, by phone or by mail, excluding purchases made at the box office or with several payment methods and tickets that have been exchanged) will automatically be refunded within three weeks on the bank account used for the payment.
in the event that spectators cannot be automatically reimbursed by re-crediting their payment cards, the amount will be transferred to their credit balance available in their personal space on operadeparis.fr.
In order to be reimbursed, spectators must enter their bank details (IBAN and BIC code or bank card number with expiry date) in their personal space or send them by post below:
Opéra national de Paris
DESMA Régie d’Avances et de recettes
SC Madama Butterfly 01/10
120 rue de Lyon
75576 Paris Cedex 12
There will be no refunds of tickets at the box office.
Further information: By telephone at +33 1 73 60 23 23 from Monday through Saturday from 9 am to 7 pm
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