Message to spectators of concert Piotr Ilyitch Tchaikovski from Sunday 6 June

Dear spectator,

The Paris Opera was unfortunately obliged to cancel the concert Piotr Ilyitch Tchaikovski scheduled at the Opéra Bastille on Sunday 6 June at 4 p.m., for which you had booked tickets.

However, the COVID contacts amongst the scheduled performers have been replaced and the Paris Opera is able to maintain the performances of 9 and 12 June. Thus, we offer you either:

A ticket exchange* for these performances scheduled. Ticket exchange will be possible from 7 to 11 June: :

• at the box office of the Opéra Bastille and the Palais Garnier, from Monday to Saturday, from 2.30 pm to 6.30 pm at the Opéra Bastille and from 10 am to 6.30 pm at the Palais Garnier.
• by telephone on + 33 1 73 60 23 23, from Monday to Saturday from 9:00 am to 7:00 pm.

A refund of your tickets in the following weeks:

• If you have paid exclusively by credit card, you need take no further action upon receipt of this message; you will be receiving an email indicating the status of your refund.
• In all other cases (cheques, multiple payments, vouchers, credits, exchanges...) please send a scan of the tickets, together with your IBAN and BIC code, by email to regierp@operadeparis.fr (if you do not have your ticket, you can send us your account or order number)*.

Further information is available on + 33 1 73 60 23 23 from Monday to Saturday from 9 a.m. to 7 p.m.

• AROP ticket-holders should contact AROP directly on +33 1 58 18 35 35.

  ^{* If you have already sent us a BIC code since January 2020 and your bank details have not changed, please do not take this request into account.}