At the Palais Garnier, access to tours or performances is via the Box office, at the corner of the rue Scribe and rue Auber (behind Charles Garnier’s statue). An elevator will take you up to the auditorium or visiting spaces.
The nearest car park is Q-Park Edouard VII / Olympia – Haussmann - 16 Rue Bruno Coquatrix - 75009 Paris. PRM parking spaces are available.
At the Bastille Opera, access to tours or performances is via the main entrance, on the Bastille Square (Place de la Bastille, entrance to the right of the grand staircase). Elevators will take you up to the auditorium, on the floor and location of your seat.
Tours of the Bastille Opera are not accessible to PMRs.
The nearest car park is Q-Park Opéra Bastille - 1 Avenue Daumesnil - 75012 Paris. D PRM parking spaces are available.
To improve the comfort of our spectators with reduced mobility, wheelchairs are available (ID card requested) at the reception desks in our venues. Please note that the Accessibility Department needs to be notified in advance (subject to availability).
Accessible toilets are available on every floor of our venues.
Guide dogs and assistance dogs are welcome everywhere in the Paris Opera.
The Palais Garnier and the Opéra Bastille (Grande salle and Amphithéâtre Olivier Messiaen) have specific and dedicated areas to accommodate our spectators in different seating categories and according to their needs.
All the performances staged at the Paris Opera (except Gala or special AROP evenings and Studio Bastille programming) are accessible to people with reduced mobility.
The Paris Opera holds special “Relax” performances, which guarantee a kind and inclusive welcome system to facilitate theatre visits to the disabled persons (autism, multiple disabilities, mental disability, Alzheimer's disease…) whose handicap can cause atypical or unpredictable behaviours during the performance.
Both the audience and the artists are informed before the performance and the usual codes are less strict to ensure that everyone can enjoy the show and fully live their emotions, without fear of being judged.
For these performances, the welcoming staff is larger and aware of all types of disability.
In collaboration with the Accès Culture association, the Paris Opera offers visually impaired people the opportunity to attend some productions with audio description. Special headphones with information about the performance are provided free of charge on the performance days.
Some of the performances in the programme are thought to be naturally accessible to the deaf and hearing-impaired spectators.
Vibrating waistcoats (Subpac) are available for deaf spectators (reservation only) for the performance "La Langue des Cygnes" (Swans Language). The show is performed simultaneously in French Sign Language.