Message to holders of tickets for The Magic Flute

Dear spectator,

Following the new measures decided by the government in the light of the health situation, the Paris Opera is unfortunately obliged to postpone once again the reopening of its theatres to the public and to modify its programme of artisitc events.

As a result, all performances of The Magic Flute scheduled at the Opéra Bastille from 12 January to 22 February have been cancelled. However, we are pleased to announce that this production will be broadcast live on our " L'Opéra chez soi " platform on 22 January. You will be receiving detailed information on this event in the near future.

We will proceed to a refund of your tickets, within a maximum period of two months. If you have paid exclusively by credit card, you need take no further action upon receipt of this message; you will be receiving an email indicating the status of your refund.
In all other cases (cheques, multiple payments, vouchers, credits, exchanges...) please send a scan of the tickets, together with your IBAN and BIC code, by email to regierp@operadeparis.fr (if you do not have your ticket, you can send us your account or order number)*.

In these very particular circumstances, we thank you for your comprehension and look forward to seeing you again in our theatres very soon.

Further information is available on operadeparis.fr or on + 33 1 73 60 23 23 from Monday to Saturday from 9 a.m. to 7 p.m.

• AROP ticket-holders should contact AROP directly on billetterie@arop.operadeparis.fr
• Work’s committees, associations and groups representatives should send their refund requests, specifying the file or contact number, together with the RIB (bank details) to the Opera's Groups Department by email groupes@operadeparis.fr or by post : Service Groupes, Palais Garnier, 8 rue Scribe, 75009 Paris. No refund will be made without presentation of the ticket(s).