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Accessibility
Contact us!
Reservations and discount requests must be made exclusively through the Accessibility Service, at least 8 days prior to the desired performance date.
→ Discover the program accessible to persons with disabilities
Accessibility Service
Tel.: +33 (0)1 40 01 18 50
Monday to Friday, 9 a.m. to 1 p.m. and 2 p.m. to 5 p.m.
Or by email at accessibilite@operadeparis.fr
Palais Garnier
VISITS
All visitors access the Palais Garnier via the ticket office, located at the corner of Rue Auber and Rue Scribe (behind the statue of Charles Garnier). An accessible elevator (PMR) then provides access to the auditorium.
PERFORMANCES
At the Palais Garnier, visitors with reduced mobility can access performances or tours through the ticket office, at the corner of Rue Auber and Rue Scribe (behind the statue of Charles Garnier).
An accessible elevator provides access to the auditorium and the visitor areas.
For all other types of disability, entry is via the main façade of the Palais Garnier, Place de l’Opéra.
ACCESS
Metro: Opéra (lines 3, 7, and 8), Chaussée d’Antin (lines 7 and 9), Madeleine (lines 8 and 14)
RER: Auber (line A)
The nearest parking facility is the Q-Park Edouard VII / Olympia – Haussmann - 16 Rue Bruno Coquatrix - 75009 Paris. PMR spaces are available there.
Before your visit, please consult the list of items not permitted inside the auditorium or in the cloakrooms of our theatres.
Opéra Bastille
Access to performances in the main auditorium and the Olivier Messiaen Amphitheatre is via the main entrance on Place de la Bastille (entrance to the right of the grand staircase).
Elevators provide access to the auditorium depending on your seating location.
Access to the Studio is located beneath the grand staircase and requires signaling your arrival via the dedicated intercom.
Guided tours of the Opéra Bastille are not accessible to visitors with reduced mobility.
Metro: Bastille (lines 1, 5, and 8), Gare de Lyon (lines 1 and 14)
Bus: 29, 69, 76, 86, 87, 91, N01, N02, N11, N16
The nearest parking facility is the Q-Park – 1 Avenue Daumesnil – 75012 Paris. PMR parking spaces are available there.
Before your visit, please consult the list of items not permitted inside the auditorium or in the cloakrooms of our theatres.
To improve comfort for visitors with reduced mobility, wheelchairs are available for loan (upon presentation of ID) at our theatre reception desks and by prior request to the Accessibility service (subject to availability).
Accessible restroom facilities are located near seating areas reserved for spectators with reduced mobility.
Guide dogs and assistance dogs* are welcome in all areas of the Paris Opera.
*upon presentation of supporting documentation
ALL SERVICES AVAILABLE AT THE PALAIS GARNIER
ALL SERVICES AVAILABLE AT THE OPÉRA BASTILLE
Discover the programme accessible to people with disabilities
Specific arrangements adapted for people with intellectual and/or psychological disabilities, blind or visually impaired individuals, and deaf or hard-of-hearing audience members are available for selected performances.
Contact us
Reservations and discount requests must be made exclusively through the Accessibility Service, at least 8 days before the date of the desired performance.
Accessibility Service
Phone: +33 1 40 01 18 50
Monday to Friday, from 9 a.m. to 1 p.m. and from 2 p.m. to 5 p.m.
or by email at accessibilite@operadeparis.fr
