A safe experience
Everything has been organised to welcome you in the best possible conditions and in compliance with the health regulations in force. With your help, the safety of all will be ensured, so that you can fully enjoy the performance.
In accordance with the decree n°2021-1059 of 7 August 2021, the presentation of a Health Pass for adults and young adults over the age of 18 has become a requirement for accessing culture venues. The Health Pass is in the form of a QR Code, to be imported into your Tousanticovid-carnet application ("scan the QR Code" function), or printed from the Ameli.fr website.
Access to theaters will be authorised if the pass certifies:
- either complete vaccination : 7 days after the second injection for double injection vaccines (Pfizer, Moderna, AstraZeneca) ; 28 days after the injection for single injection vaccines (Janssen) ; 7 days after the injection for vaccines administered to individuals who have had Covid,
- or a negative PCR, Antigen test or self-test made under the supervision health professional less than 72 hours old,
- or a positive RT-PCR or antigenic test result confirming recovery from Covid, at least 11 days old and less than six months old.
In accordance with governmental decisions, spectators not residing in France are charged €49 for PCR tests and €29 for Antigen tests.
For more information, you can also visit: https://www.gouvernement.fr/info-coronavirus/pass-sanitaire
Spectators not residing in France will need to carry an official health document.”
Scanning the QR code on your application or document will only give us access to your identity and your date of birth, without any other confidential data, the validity of the pass being indicated by the only message displayed on the screen: "valid" or "invalid". No data will be kept, and this system has been validated by the CNIL.
We invite you to make arrangements to arrive early, as pass verification is likely to slightly increase access time to venues, which we will endeavour to limit.
From the moment you book, your seat placement takes into account physical distancing requirements:
- Since the 30 June: end of the distancing requirements and of the limited numbers of spectators.
Our reception staff is on hand to guide you through our theatres In the public areas, a distance of 1 m between each person is required, be it at the box office, the ticket control, the toilets or the exit. Cords and signs indicate the distances to be respected. In the toilets, every other washbasin is unavailable. The cloakrooms and interval bars remain temporarily closed. At the end of the performance, audience members are requested to leave their seats in an orderly fashion, respecting the recommended safety distance from other audience members, until they finally leave the theatre.
All areas are cleaned regularly. Particular attention is paid to the upkeep of contact points: door handles, lift buttons, handrails, toilets.
The ventilation of the auditorium and corridors is guaranteed by constantly renewed fresh air.
Hand sanitiser is available from dispensers placed at the entrances to our theatres, and at the box offices.
Health safety is the responsibility of one and all, we invite you to observe the following recommendations and to respect protective health precautions at all times.
The Opera opens its doors one hour before performances in order to facilitate the arrival of spectators. Arrive in good time!
Wearing a properly fitting mask (covering nose and mouth) is compulsory inside our theatres. We would be grateful if you would keep it on at all times, especially during performances, regardless of their duration: the other spectators and our staff will be appreciative. Should you not respect this safety measure, we will unfortunately be obliged to ask you to leave the premises.
Do not hesitate to use the hand sanitiser at your disposal on a regular basis and to wash your hands upon arrival.
We would ask you to respect the seat number printed on your ticket and not to change places even if there are free seats. At the end of the performance, audience members are requested to leave their seats in an orderly fashion, respecting the recommended safety distance from other audience members, until they finally leave the theatre. Please make sure you maintain the regulatory distance between spectators at all times as you move about the theatre.
We thank you and wish you a pleasant time at the Opera.
Everything is prepared to welcome you in the best conditions and in compliance with the health regulations in force. With your help, the safety of all will be ensured, so that you can fully enjoy your visit.
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