Message to spectators of the chamber music concert on Saturday 31 October at the Palais Garnier

Dear spectator,

Following the new measures decided by the government in the light of the health situation, the Paris Opera is obliged to cancel all performances until December 1st 2020. This includes the chamber music concert scheduled on Saturday 31 October, for which you had booked tickets.

We will proceed to a refund of your tickets in the coming weeks.

If you have paid exclusively by credit card, you need take no further action upon receipt of this message; you will be receiving an email indicating the status of your refund.
In all other cases (cheques, multiple payments, vouchers, credits, exchanges...) please send a scan of the tickets, together with your IBAN and BIC code, by email to regierp@operadeparis.fr (if you do not have your ticket, you can send us your account or order number)*.

We deeply regret this situation and hope to see you again in our theatres as soon as possible.

Further information is available on operadeparis.fr or on + 33 1 73 60 23 23 from Monday to Saturday from 9 a.m. to 7 p.m.

* If you have already sent us a BIC code since January 2020 and your bank details have not changed, please do not take this request into account.

Special cases

  • AROP ticket-holders should contact AROP directly on billetterie@arop.operadeparis.fr
  • Spectators who have bought their tickets via an Agency (Ticketing agencies, Internet agencies, tour operator…) are reimbursed directly by the Agency.
  • Work’s committees, associations and groups representatives must contact the "Service Groupes": groupes@operadeparis.fr. No refund will be completed without ticket(s). 

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