Message to spectators of the performance of La Traviata on Tuesday 24 September 2019 at 7:30 pm at the Palais Garnier
As a result of a national strike regarding the proposed reform of the pension system, the performance of La Traviata scheduled for Tuesday 24 September 2019 at 7:30 pm at the Palais Garnier is unfortunately cancelled.
The Paris Opera proposes either:
exchange1 for another production of the 2019-2020 season, according to availability2. Ticket exchange will be possible until 2 October
- at the box office of the Opéra Bastille and the Palais Garnier, from Monday to Saturday, from 12 am to 6.30 pm at the Opéra Bastille and from 10 am to 6:30 pm at the Palais Garnier;
- by telephone on + 33 1 73 60 23 23, from Monday to Saturday from 9:00 am to 7:00 pm.
- the purchases paid with a credit card (online, by phone or by mail, excluding purchases made at the box office) will automatically be refunded on your bank account from Thursday 3 October 2019; - for the others: refund by post, within approximately one month, after reception of ticket(s), personal details and a Visa, MasterCard, American Express payment card number along with expiry date, or a French bank "RIB"(I.B.A.N with the code B.I.C).
These documents should be sent to us before 24 December 2019 at the address below:
Opéra national de Paris - Service spectateurs SC LA TRAVIATA 24/09 - 120 rue de Lyon - 75576 Paris Cedex 12- FRANCE Or by email at: REGIERP@operadeparis.fr
AROP ticket-holders should contact AROP directly on +33 1 58 18 35 35.
Spectators who have bought their tickets via an Agency (Ticketing agencies, Internet agencies, tour operator…) are reimbursed directly by the Agency.
Members of work’s committees, associations, groups, should contact their representative directly, who must contact the "Service Groupes" (on +33 1 40 01 80 54 from Monday to Friday from 10:00 am to 1:00 pm and from 2:00 pm to 5:00 pm or email@example.com). No refund will be completed without ticket(s).
Spectators invited by a Paris Opera partner should contact the partner directly.
Further information is available on + 33 1 73 60 23 23, from Monday to Saturday from 9:00 am to 7:00 pm, or on operadeparis.fr.
(1) except young rates. (2) If the new tickets are more expensive than the original tickets the price difference will be charged to the customer.