Message to the audiences of Classes en scène on 6 and 13 December at the Palais Garnier

Dear spectator,

In line with government directives relating to the health crisis, the Paris Opera is obliged to cancel all performances until 14 December inclusive, including those of Classes en scène on 6 and 13 December at the Palais Garnier. We are truly sorry and will proceed to a refund of your tickets in the following weeks.

Due to the very few performances left and the limited number of audience members we are allowed to welcome, it is we regret that we can not offer you a ticket exchange. We nevertheless invite you to consult our website in order to book your seats for the next Classes en scène scheduled on 19 and 20 December*.

If you have paid exclusively by credit card, you need take no further action upon receipt of this message; you will be receiving an email indicating the status of your refund.
In all other cases (cheques, multiple payments, vouchers, credits, exchanges...) please send a scan of the tickets, together with your IBAN and BIC code, by email to regierp@operadeparis.fr (if you do not have your ticket, you can send us your account or order number)**.

In these very particular circumstances, we thank you for your comprehension and look forward to seeing you again in our theatres very soon.

Further information is available on operadeparis.fr or on + 33 1 73 60 23 23 from Monday to Friday from 9 a.m. to 5 p.m.

* Depending on availability
** If you have already sent us a BIC code since January 2020 and your bank details have not changed, please do not take this request into account.

Special cases

  • AROP ticket-holders should contact AROP directly on billetterie@arop.operadeparis.fr
  • Work’s committees, associations and groups representatives should send their refund requests, specifying the file or contact number, together with the RIB (bank details) to the Opera's Groups Department by email groupes@operadeparis.fr or by post : Service Groupes, Palais Garnier, 8 rue Scribe, 75009 Paris. No refund will be made without presentation of the ticket(s). 

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