Message to spectators of the performances of the opera La Traviata from 2 to 14 December at the Opéra Bastille

Dear spectator,

Following the new measures decided by the government in the light of the health situation, the Paris Opera is obliged to cancel all performances until 14 December inclusive, including the performances of the opera La Traviata from 2 to 14 December at the Opéra Bastille. We are truly sorry and will proceed to a refund of your tickets in the following weeks.

Due to the very few performances left and the limited number of audience members we are allowed to welcome, it is we regret that we can not offer you a ticket exchange. However, we invite you to regularly visit our website. Sales will reopen in the next few days for the performances of La Traviata programmed between 17 and 23 December*, with a schedule adapted to the curfew.

If you have paid exclusively by credit card, you need take no further action upon receipt of this message; you will be receiving an email indicating the status of your refund.
In all other cases (cheques, multiple payments, vouchers, credits, exchanges...) please send a scan of the tickets, together with your IBAN and BIC code, by email to regierp@operadeparis.fr (if you do not have your ticket, you can send us your account or order number)**.

In these very particular circumstances, we thank you for your comprehension and look forward to seeing you again in our theatres very soon.

Further information is available on operadeparis.fr or on + 33 1 73 60 23 23 from Monday to Friday from 9 a.m. to 5 p.m.

* Depending on availability
** If you have already sent us a BIC code since January 2020 and your bank details have not changed, please do not take this request into account.

  • AROP ticket-holders should contact AROP directly on billetterie@arop.operadeparis.fr
  • Spectators who have bought their tickets via an Agency (Ticketing agencies, Internet agencies, tour operator…) are reimbursed directly by the Agency.
  • Work’s committees, associations and groups representatives must contact the "Service Groupes": groupes@operadeparis.fr. No refund will be completed without ticket(s). 

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